3 Ways to Fix Windows 10 Photo App Not Seeing/Recognizing/Finding iPhone  

3 Ways to Fix Windows 10 Photo App Not Seeing/Recognizing/Finding iPhone

Updated on Nov 11, 2023 | by Jeremy

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Transferring photos and videos from iPhone to Windows 10 has been made a lot easier with the use of the Windows 10 Photo App which is a built-in feature on Windows 10 PCs. Unfortunately, the windows 10 photo app is not recognizing or seeing your iPhone preventing you from sharing photos between your iPhone and your computer easily. If you have come across this problem, you can try the solutions below in order to fix the window 10 app not detecting iPhone.

Part 1. How to Fix Windows 10 Photo App Not Seeing iPhone

Solution 1. Trust Computer on iPhone

Although well-known, sometimes you may forget about the Trust this computer? A prompt that pops on your iPhone's screen each time you want to connect it to the computer. Well, in order to access your iPhone data, you must permit it to trust your computer by taping on the Trust option when this prompt appears. As you do, the Windows 10 photo app will recognize your iPhone.

trust this computer

Solution 2. Check if Apple Mobile Device support is Installed, Restart or Reinstall it

Apple Mobile Device Support is software installed on computers that helps you to automatically detect your iPhone when it is connected to the computer. Sometimes, it is not installed yet on your computer and can cause your windows 10 photo app not to find iPhone.

Sometimes, Apple Mobile Device Support may be present and running but not running properly as it should. In this case, try restarting it.

To restart it, Open the Services window by typing Services.msc in the start search and press the enter key. As you find it, right-click on it and select the restart option.

After this, try using the Windows 10 app to recognize your iPhone. If it doesn't recognize it, try to install Apple Mobile Device Support.

#Try updating apple mobile device support

Windows 10 has a built-in feature that automatically installs drivers for new hardware connected to the system, as long as it has an internet connection. When you connect your iPhone to your Windows 10 using an Apple data cable, the system will detect the new hardware and initiate the driver installation process.

#Using iTunes executable file

If the Apple Mobile Device Support is not installed automatically when you connect your iPhone to your Windows 10, you can try installing it manually using the iTunes executable file. This method allows you to install the necessary drivers without having to use the iTunes application.

These are two ways of manually installing windows Apple Mobile Device Support without iTunes on windows 10. Sometimes installed apps may install these drivers on their own but not in every case so knowing these procedures is vital.

Solution 3. Reset and Repair Windows 10 Photo App

Sometimes, Windows 10 photo app not recognizing iPhone could be a result of the windows 10 photo app not properly working as it should. Resetting and repairing windows 10 can enable the Windows 10 app to detect iPhone.

Part 2. How to Solve Windows 10 Photo App Not Importing from iPhone

Solution 1. Perform a windows 10 Photo app update

Sometimes, bugs from previous versions of the photo app may cause Windows 10 photo app not detecting iPhone. So a simple app update may permit you to fix the issue. To update it,

Solution 2. Sync photos to iCloud

Uploading photos to iCloud will permit you to make a copy of all your photos to iCloud and keep it in sync across all your devices. To perform this action, turn on iCloud Photos on the iPhone as follow;

After syncing photos to iCloud, you can download photos directly from iCloud.com to your computer. This can help solve the problem of windows 10 photo app not importing from iPhone.

Solution 3. System Restore

If you've identified that the problem with the Windows 10 photo app not importing from your iPhone is a recent development, you can try resolving it by performing a system restore. This process will revert your system to a previous state when the issue was not present. Here's how to do it:

Part 3. Tips: How to recover Deleted or lost Photos on iPhone

Losing photos can be a big deal for many iPhone users as this will mean losing some categorical moments you may want to keep alive in the form of images. Fortunately, it is possible to recover deleted photos from the iPhone using any one of the following ways.

Solution 1. Through the recently deleted photo folder

The Photos app on your iPhone has a feature called the "Recently Deleted" album, which serves as a temporary storage for deleted photos. This album is similar to the Recycle Bin on a PC, and it stores deleted photos for a period of 30 days. During this time, you can recover the deleted photos. Here's how to do it:

Solution 2. Using iCloud to restore the deleted or lost pictures

Restoring photos from a backup is a reliable method to recover lost or deleted photos, but it requires a backup of your iPhone to have been made when the photos were still present. If you had made a backup, you can restore your iPhone to that backup point, which will recover the lost photos.

Solution 3. Using Deep Data Recovery Software

This iPhone Data Recovery is an all-in-one iOS recovery software for data recovery on the iPhone, iPad, and iPod touch. It allows you to extract data from iTunes and iCloud backups for efficient data recovery on the iPhone. The software is ready to recover data of any form no matter the scenario that caused the loss such as a virus attack, system crash, accidental deletion, jailbreak, stuck at apple logo amongst others. Below you will learn how to use the it to recover lost or accidentally deleted photos.

1. Using Qiling tool will require you to have the latest version of iTunes installed on your computer. This can be downloaded from apple official site.

2. Download and install this iPhone data recovery for Mac or Windows on your computer. With the use of a properly functioning cable, connect your iPhone to your computer. In the first window, select "Recover from iOS Device". The software will automatically detect your iPhone. (Ensure the "Trust this Computer" option is enabled). Click "Next" to recover permanently deleted photos from iPhone.

3. Scanning takes some time but as soon as this is done, the software will sort all files into categories. So you can now proceed to select the images category and check through to find the lost or deleted images. During previewing, as you find the photos, select them and click Recover and they will be saved to your computer.

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